Terms of Service

1. Agreement to Terms

By accessing or using QuoteDrop ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. "You" refers to the individual or business entity using the Service. "We," "us," or "our" refers to QuoteDrop.

2. Description of Service

QuoteDrop is an AI-powered estimating platform that helps trade contractors generate job estimates, send them to customers, manage bookings, and process invoices. The Service includes estimate generation via artificial intelligence, customer communication tools (SMS and email), scheduling, and invoicing features.

3. Accounts & Registration

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• One person or business entity per account unless otherwise agreed
• You are responsible for all activity that occurs under your account

4. AI-Generated Estimates

The estimates generated by QuoteDrop are produced using artificial intelligence and are provided as a starting point for your review. Important:

• Not professional advice: AI-generated estimates are suggestions based on market data and photo analysis. They are not substitutes for professional judgment.
• Your responsibility: You are solely responsible for reviewing, adjusting, and approving every estimate before sending it to a customer.
• No guarantees: We do not guarantee the accuracy, completeness, or appropriateness of any AI-generated content.
• Final pricing: The contractor is always the final authority on pricing. QuoteDrop is a tool, not a pricing service.

5. Customer Communications & SMS Consent

QuoteDrop's SMS and email features allow you, the contractor, to send transactional messages to your own customers about jobs you are performing for them. You are the sending business for all such messages. QuoteDrop is the software platform and SMS carrier reseller; it does not independently initiate communications with your customers.

When you use QuoteDrop to send estimates, confirmations, invoices, or notices to your customers, you represent, warrant, and agree that:

• You have obtained prior express consent from the recipient to receive SMS and email communications from your business regarding the specific job. Acceptable forms of consent include a signed work order or contract, a completed booking or quote-request form, or a documented verbal agreement recorded in your records.
• You will attest to this consent in-app each time you add a new customer and will not bypass, disable, or circumvent that attestation.
• You will send only transactional content related to an active or recently completed job. You will not use QuoteDrop to send marketing, promotional, lead-generation, debt-collection, or political SMS.
• You will comply with all applicable laws regarding electronic communications, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all CTIA and carrier guidelines.
• You will honor opt-out requests immediately. If a recipient replies STOP, unsubscribes, revokes consent, or otherwise asks to stop receiving messages, you will not send further messages to that recipient through QuoteDrop.
• Messages are sent on your behalf using your business name and contact information, and standard message and data rates may apply to recipients.

Enforcement. QuoteDrop may monitor opt-out activity and carrier feedback and reserves the right to audit your consent records. Sending SMS without valid prior express consent, sending prohibited content, ignoring opt-out requests, or any activity that causes QuoteDrop to receive a carrier or regulatory complaint is a material breach of these Terms and may result in immediate suspension or termination of your account without refund. You agree to indemnify QuoteDrop for any fines, penalties, or carrier chargebacks arising from your violation of this Section 5.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Upload fraudulent, misleading, or harmful content
• Use the Service to send spam or unsolicited communications
• Attempt to gain unauthorized access to the Service or other users' accounts
• Reverse-engineer, decompile, or attempt to extract source code from the Service
• Resell or redistribute the Service without written permission

7. Payments & Billing

QuoteDrop may offer free and paid subscription tiers. Payment processing is handled by Stripe. By subscribing to a paid plan, you agree to pay all applicable fees and authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time, effective at the end of the current billing period.

8. Intellectual Property

The Service, including its design, features, content, and underlying technology, is owned by QuoteDrop and protected by intellectual property laws. You retain ownership of all content you upload (photos, customer data, business information). By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service.

9. Limitation of Liability

To the maximum extent permitted by law, QuoteDrop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use the Service; (b) any AI-generated content or estimates; (c) unauthorized access to your account; or (d) any third-party conduct on the Service. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Indemnification

You agree to indemnify, defend, and hold harmless QuoteDrop and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) estimates or communications you send through the Service; or (d) your violation of any rights of a third party.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may delete your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to conflict of law principles.

15. Contact

Questions about these Terms? Contact us: